Regarding her $150.00 plus 3G phone (Samsung Omnia Verizon), Grace should:

Stick with the Neon hot pink silicon back she accidentally ordered trying to look for a battery cover.

Wait 5-7 business days for the battery cover she finally correctly ordered from Samsung, the original for which is loose due to broken hinges that is also not covered by insurance she pays monthly for, nor carried by Verizon

Go through the trouble of sync-ing up the replacement phone she had sent for upon learning her one year warranty had not expired, she had 3 more days to return the replacement before Verizon charges her the full retail price

Return the replacement phone to Verizon with an enclosed note saying “You suck!!”, or

Whack her self over the head with both the original and the replacement to commit symbolic suicide