When you need personal computer assistance, your first instinct is to contact:

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A friend or family member who will help, usually at no cost to you.
 
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A big-box retail company.
 
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A trusted business referral from a friend.
 
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A random business found in the yellow pages.
 
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The first few businesses that come up in an Internet search.
 
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A business previously contacted by you that you've used before.
 
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