Don't park in the driveway without permission
Introduce and announce yourself
Confirm the signing and what to say when you confirm.
Ask if the borrowers have a place that they would like to do the signing
Avoid controversial topics
Don't make unpleasant remarks about people
Ennunciate - don't mumble
Answer the phone professionally - here's exactly what to say:
Children answering phones - professional or not?
Screaming children in the background?
When do you rush the borrowers?
Do you accept or make calls during the signing?
Ask if they have questions about the documents