Why do you choose a certain Cab/Taxi Operator? What factor affects your decision the most?
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votes
1. Ease of Booking (on phone, on line, mobile booking)
2. Total Cost (Deals, Packages, Schemes offered)
3. Availability of Cars as per requirement (Premium, standard, Luxury cars; AC or non-AC vehicles)
4. Timely Services (On-time services, Functional round the clock/24*7)
5. Overall Travel Experience (Safety, Car Quality, Driver's attitude and awareness of routes)
6. Customer Support (effectiveness, approachability, immediate correction and rectification of drawbacks/failures)