Accessibility of care for patients (how easy to get appts, see specialists etc)
Voters:
How staff treat patients (sympathy, understanding) and staff being more helpful
Voters:
Availability of medicine/equipment
Voters:
More use of technology (emailing doctors, downloading prescriptions, skype appts)
Voters:
Getting to/from hospital and other appts
Voters:
Explain things better so patients, family really understand
Voters:
Physical environment (waiting rooms, wards)
Voters:
How staff listen to patients
Voters:
Better/easier to find information for patients
Voters:
Nothing – I think the NHS is great the way it is
Voters: