What are the main issues that should be included in the group coursework?

Belbin's team roles in relation to our group as an organisation.

The method in which Customer Relationship Management was chosen over the other options (E-commerce, Supply Chain Management, Knowledge Management, Manufacturing).

The strategic use of Customer Relationship Management information at Homebase.

The Environmental Forces that shape strategy and which help to determine Homebase's strategic position - External forces: the Economic environment; the Market requirements; The Competitors - Internal forces: the company's Resources, Competencies and Stakeholder demand.

How Adizes model affects role definition and management at Homebase and how decisions are made at strategic, tactical and operational levels.

The competitive intelligent systems that are in place at Homebase.

Use PESTLE in terms of analysing Homebase.