What are the main issues we need to include in the discussions sections for our report on CRM?

3 votes
Thinking about the end users when choosing a CRM solution.
 
33% / 1 vote
Lack of social media integration.
 
33% / 1 vote
Failure to define business processes.
 
33% / 1 vote
Failure to integrate CRM with other key business systems.
 
0% / 0 votes
Defining secondary data and how it is used.
 
0% / 0 votes


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