Dangerous Goods Transportation
Access and use information
Apply basic knowledge of statistics
Apply health and safety to a work area
Basic business calculations
Business intelligence, understanding mis
Checkout operator – till
Convey dangerous goods by road
Customer relationship and service management
Dangerous goods and transportation by road
Dealing with difficult people
Demonstrate understanding of rational and irrational numbers and number systems
Develop a plan to enhance team performance
Demonstrate knowledge of products in own area of operation in a wholesale and retail environment
Dispatch and receiving clerk – computerised department
Dispatch and receiving clerk – distribution centre
Dispatch and receiving clerk – retail store
Dispatch clerk – distribution centre
Dispatch clerk – retail store
Effective leadership and culture
Effective management decision making
Effective presentation skills
Effective team leadership
Finance for non-financial management
Fundamentals of supply chain management
Human resources management
Maintain and adapt oral/signed communication
Maintain a safe and secure wholesale and retail environment
Mark merchandise and maintain displays
Management decision making
Managing people effectively
Motivate and build a team
Professional business behaviour
Project management introduction
Public sector supply chain management
Receiving clerk – distribution centre
Receiving clerk – retail store
Recruit and select candidates to fill defined positions
Sales assistant – retail sales advisor
Shelf packer – general merchandiser and stock counter
Shelf packer – stock room
Smme business skills programme
Smme business operating manuals
Social media for business
Store person – stock counter
Store person – stockroom
Telephone skills and etiquette
The core concepts of the retail industry
Theft fraud and safety controls
Train the trainer: one on one, on the job training
Use language and communication effectively
Use mathematics to investigate and monitor the financial aspects of personal and community life
Wholesale and retail operations
Work with a range of patterns and functions and solve problems
Write/present for a defined context