Fairness

Question

Fairness

Poll Results

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Answer 1

I expect all energy suppliers to use the same standard method to estimate my bill and for any estimates to be fair, justifiable and reasonable.

Answer 2

I expect to be proactively asked by my energy supplier every twelve months if any credit on my account should be repaid.

Answer 3

I expect to be treated in a way which could never be perceived as aggressive, deceitful, manipulative or overly persistent.

Answer 4

I expect not to be pressed into making a decision when approached on the doorstep, but to be given the information and to be able to take advantage of the offer for a 1 month period from the point it was made.

Answer 5

I expect my electricity supply not to be disconnected if I have contacted my energy supplier about payment difficulties.

Max Daniels

Fairness

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Max Daniels

Fairness

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