Which of the following statements on Openess would you most like to see in our Great Expectations Charter?

Question

Which of the following statements on Openess would you most like to see in our Great Expectations Charter?

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Answer 1

I expect my energy supplier to clearly tell me how much I"ve been charged on the first page of my bill.

Answer 2

I expect all energy suppliers to agree to a consistent format for publishing price plans and a common language for describing them.

Answer 3

I expect my energy supplier to provide information when requested about the lowest-priced plan they currently offer and any important conditions (e.g. cancellation fees) attached to that plan.

Answer 4

I expect my energy supplier to review my price plan annually to check I am on their best plan for my energy usage and let me know the result.

Answer 5

I expect my energy supplier to make switching to another supplier hassle free and not to attempt to win back my business unless they can provide me with a genuinely better offer than my new supplier.

Ebico Ltd

Which of the following statements on Openess would you most like to see in our Great Expectations Charter?

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Ebico Ltd

Which of the following statements on Openess would you most like to see in our Great Expectations Charter?

Popular:

Recent:

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