Hi friends! I'm doing some research on client retention - could you help me out for a minute by answering this question for me? I always hear different things when getting new clients in my chair, so I am curious what the masses think! Thank you in advance!!! Q: What main reason made you leave your past hairdresser for a new one?

Question

Other | please state reason

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Poll Results

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Answer 1

Price | changed or was too high

Answer 2

Distance | client or stylist moved and it was no longer convenient

Answer 3

Availability | schedules couldn't align

Answer 4

Response | stylist delayed or failed to respond

Answer 5

Salon vibe | wasn't relaxing or was too pretentious, etc.

Answer 6

Poor result | stylist didn't meet client's expectations

Answer 7

Personality | lacked professionalism, subpar conversation

Answer 8

Product used | bad smell, didn't last long or lack of coverage, allergic reaction, etc.

Answer 9

Hair Integrity | hair became damaged by stylist

Answer 10

Wanted Change | client just craved something new

Genna Khein