Do you go to your service provider store (e.g. Vodafone) to seek assistance (not shop/buy), and if so, what do go there for?
4
votes
I don't go to my communications retail store for help, is use the web or call them
Resolve issue with my bill
See if can get a better price plan
I have a hardware problem with my device/phone
I have a problem with a feature on my phone
I have a network coverage problem
I need a refund due to dropped calls
My prepaid balance is empty when I just topped up
Something else