Which of the following statements on Openess would you most like to see in our Great Expectations Charter?

I expect my energy supplier to clearly tell me how much I"ve been charged on the first page of my bill.

I expect all energy suppliers to agree to a consistent format for publishing price plans and a common language for describing them.

I expect my energy supplier to provide information when requested about the lowest-priced plan they currently offer and any important conditions (e.g. cancellation fees) attached to that plan.

I expect my energy supplier to review my price plan annually to check I am on their best plan for my energy usage and let me know the result.

I expect my energy supplier to make switching to another supplier hassle free and not to attempt to win back my business unless they can provide me with a genuinely better offer than my new supplier.