Taking too long/not meeting deadlines
Voters:
Not listening or responding to your requests
Voters:
Not delivering what was promised
Voters:
Faulty work and errors
Voters:
Poor quality design
Voters:
Pricing is too expensive
Voters:
Locked in to a proprietary system (They own your website and hold you at ransom)
Voters:
The software used limits your future development
Voters: