Why do you think Customer Service has become a Lost Art?
by Kristina Evey - Transforming the Customer Experience
In a Facebook poll of 42 respondents, 33.3% chose “Leadership”. How we count
Leadership
33.3%14
Lack of interest on behalf of the company
21.4%9
Other
19%8
Bad hiring practices
16.7%7
Lack of training
9.5%4
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