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Why do you choose a certain Cab/Taxi Operator? What factor affects your decision the most?
Ease of Booking (on-phone, on-line, mobile booking for those on the go)
Cost (deals, packages and schemes offered)
Availability of Cars (Premium/standard/luxury cars; AC and non-AC vehicles)
Timely Services (on-time service round the clock/24*7)
Travel Experience (Safety, Quality of Cars, Driver's attitude and awareness of routes)
Customers Support (Effectiveness, approachability, immediate correction/rectification of drawbacks/failures)
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